Privacy Policy
At Kyoto Culinary Academy, located at 279-12 Gionmachi Kitagawa, Higashiyama Ward, Kyoto, 605-0073, Japan, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, enroll in our courses, or communicate with us.
1. Information We Collect
We collect various types of information to provide and improve our services. This includes:
- Personal Information: This includes your name, address, email address, phone number, date of birth, and other contact details that you provide when registering for a course, subscribing to our newsletter, or filling out a contact form.
- Payment Information: When you enroll in a course, we collect payment information such as credit card details or other financial information necessary to process your payment. This information is securely processed by our payment gateway providers and is not stored on our servers.
- Website Usage Data: We collect information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This data is collected through cookies and other tracking technologies. Please see our Cookies Policy for more information.
- Communications: We may retain copies of any communications you send to us, such as emails, letters, or phone calls. This helps us to provide better customer service and address any inquiries or concerns you may have.
- Course-Related Information: If you enroll in our courses, we may collect information about your culinary skills, progress, and any feedback you provide. This information is used to personalize your learning experience and improve our course offerings.
2. How We Use Your Information
We use your information for the following purposes:
- Providing Services: To provide you with access to our website, enroll you in courses, process payments, and deliver course materials.
- Communication: To communicate with you about our courses, events, promotions, and other relevant information. This may include sending newsletters, email updates, and promotional offers.
- Personalization: To personalize your experience on our website and in our courses. This includes recommending courses that may be of interest to you and tailoring course content to your skill level.
- Improving Our Services: To analyze website usage data and feedback to improve our website, courses, and customer service.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Marketing Purposes: We may use your email to inform you of special offers, upcoming courses or new recipes that may be of interest to you. You can opt out of these communications at any time by clicking the unsubscribe link in the email.
3. Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect sensitive information during transmission and storage.
- Firewalls: We use firewalls to prevent unauthorized access to our servers.
- Access Controls: We restrict access to personal information to authorized personnel only.
- Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
4. Data Sharing
We may share your information with the following third parties:
- Service Providers: We may share your information with third-party service providers who assist us with website hosting, payment processing, email marketing, and other services. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to correct any inaccuracies in your personal information.
- Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
- Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise any of these rights, please contact our Data Protection Officer at [email protected] or call us at +81 75-585-5934.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Typically, this includes the duration of your course enrollment and a reasonable period thereafter to address any inquiries or provide ongoing support. We will securely delete or anonymize your information when it is no longer needed.
7. International Data Transfers
Your personal information may be transferred to and processed in countries outside of Japan, which may have different data protection laws than your country of residence. We will take appropriate measures to ensure that your information is protected in accordance with this Privacy Policy and applicable data protection laws.
8. Children's Privacy
Our website and courses are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so that we can delete the information.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data processing practices or applicable laws. We will post the updated Privacy Policy on our website and indicate the date of the latest revision. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact us:
Kyoto Culinary Academy
279-12 Gionmachi Kitagawa, Higashiyama Ward, Kyoto, 605-0073, Japan
Phone: +81 75-585-5934
Email: [email protected]
Data Protection Officer: [email protected]
This Privacy Policy is governed by and construed in accordance with the laws of Japan. Any disputes arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Kyoto, Japan.
Last Updated: October 26, 2024
This policy was created by Akari Sato, Legal Counsel, Kyoto Culinary Academy.